Payments

All prices are in USD.

All payments are done off-site, the pay links are given upon receipt. We commonly do Venmo, Cashapp, and Paypal. We can do credit card, zelle, google pay on request. Please select "gift" if given the option. We are small time and the fees can add up.

Please check your email for the pay links after ordering. We also accept deposits/partial payments - send us a message if you have to layaway/split payments.

Shipping

 

We use USPS Priority by default. They have frequently not been scanning-in tracking numbers, but we do insure your items. Their lead time tends to be 2-5 business days - message us if it hasn't updated by then.

We can ship Fedex or UPS for additional charge. If you aren't happy with USPS Priority rates for shipping, we can ship "First Class" - no insurance or tracking. We waive all responsibility for items arriving successfully and safely in this case. Any non-standard shipping has to be quoted.

International

All prices are in USD. Due to limitations with our website, international shipping cost is subject to review. You can hold on paying for your international order - we will automatically check the projected shipping when it's ordered.

Your country of import may also have additional pick up taxes or restrictions that we can't account for. They will try to call or email you for additional fees at your local postal service carrier.

 

Will Call

We can also schedule pickups - we are in Brooklyn, NY. We do frequent other areas of NYC, and occasionally travel out of state. You can ignore shipping cost listed if you plan on doing will call. You can change your mind later. If you're local, contact us for samples, demos, and education!

 

 

Lead Times

For in-stock items, we will typically make 1-2 post office runs per week, Monday - Friday. We can rush/overnight for additional charge. For custom items, acrylic knives are typically 2 weeks, but most other items are 2-4 weeks. Custom items in the Artisan series are subject to review, supply availability, and involve longer lead times depending on the item.

Order Updates and Information

Message us on instagram, or leave your username in the notes and we can send you progress pics and updates! You're always welcome to tag us in photos of you and our items! We do not tag by default, but we are happy to if you ask. Your privacy is very important to us. All items we make are photographed in-house, you can always ask us to post it (and tag if you want), or email you the photos.

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